Junior Support Engineer - Functional
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Misys is at the forefront of the financial software industry, providing the broadest portfolio of banking, treasury, trading and risk solutions available on the market. With 2000 customers in 130 countries our team of domain experts and partners has an unparalleled ability to address industry requirements at both a global and local level.
Delivering the necessary value to our customers means that we need top talent and a broad range of capabilities across product development, product management, professional services, customer services, sales and our support functions. Misys provides a rewarding career for those who share the passion at putting customers at the heart of everything we do.
The multi-cultural and collaborative environment in which we operate provides a varied and stimulating career for staff at Misys, with new opportunities and challenges being part of our everyday life. Life at Misys moves fast and our employees are supported to adapt to change and be flexible. From as early as day one, you will be part of a highly focused team, working with individuals who are talented and passionate about delivering successful outcomes.
If this sounds like the place for you, why don't you join us?
Strong functional background with a degree in business of Finance or mathematics
Knowledge of financial markets and processes in front, middle or back offices will be useful
Posses ‘can-do’ attitude and able to work under stress and possess strong customer service skills
Resourceful and creative in problem resolution by being able to identify issues, analyse implications, consider options and evaluate risks
Able to work independently and yet contribute as a team player
Respond to and resolve client problems within performance standards
Supply calculations in excel to check the pricing or the risk indicators of vanilla financial instruments and explaining the P&L report results
Test and validate new software versions and patches and liaise with developers on software bugs, specifications & user requirements
Propose workaround solutions and provide customizations when appropriate
Build strong relationship with front-line groups in order to stay in tune with their needs
Provide on-site assistance as well as providing user trainings and write documentation as and when required.
What we offer you?
Great package of trainings at the beginning of your job
Attractive salary with social package
Full time job in our office located in Bucharest
International career oportunities