Cloud and I&S Infrastructure Engineer

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Employer: Ericsson
Domain:
  • IT Hardware
  • IT Software
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 20.08.2016
    Short company description

    A CONNECTED WORLD IS JUST THE BEGINNING!


    Ericsson is the world’s leading provider of technology and services to telecom operators. Ericsson is advancing its vision of being the “prime driver in an all-communicating world” through innovation, technology, and sustainable business solutions. We now stand on the brink of fundamental innovation opportunities across industries, public services and in private life.

    We are moving from the information society to the Networked Society, where the primary concern is not having access to information, but what benefit you get out of it. It took 100 years to connect 1 billion places and 25 years to connect 5 billion people. The next step is connecting things. Ericsson envisions 50 billion connected devices as a starting point for new ways of innovating, collaborating, and socializing. The result will be simplified processes, higher productivity, real-time information allowing quicker, more informed decision-making or problem solving when relevant, and monitoring.

    The Networked Society changes the logic of how society works. It is our job to take the lead in enabling this, and we are shaping our decisions around that. The ICT industry can help address our world’s major concerns in climate change, health care, education, and more.

    • You find us in 180 countries

    • We are more than 100,000 employees

    • We have more than 30,000 patents

    • 40% of mobile calls are made through our systems

    • More than 2 billion people globally use our networks

    In Romania we operate also the Global Services Center which is performing Managed Services for various European Operators, employing over 1000 engineers.


    Requirements

    Position Qualifications

    Core Competences:
    • Knowledge of Managed Service Telecom Operations Practice
    • Presentation & Communication Skills
    • Knowledge sharing
    • Problem Solving and strategic thinking
    • Ericsson Knowledge
    • Language Skills
    • Delivering Results & Meeting Customer Expectations
    • Working with People
    • Creating & Innovating
    • Applying Expertise and Technology

    Minimum Qualifications & Experience Requirements:
    • Understanding of 2G-3G telecom networks, network elements and telecom services
    • Bachelor’s Degree in Computer Science, Electric/Telecom Engineering, Information Technology or related fields or relevant equivalent experience
    • 1 year experience in a Telecom Environment or at least 1 year work experience in a relevant field (computer programming, IT helpdesk support)
    • 1 year hands-on experience in administrator experience in UNIX operating systems (Solaris 8/9/10, HP/UX v11i2, SUSE Linux Enterprise 10, Red Hat Enterprise Linux 4), VERITAS Cluster File System Management v3.5/4.0, TCP/IP networking, DNS, hardware knowledge (Sun, HP), shell scripting;
    • 1 year hands-on administrator experience in Oracle (9/9i RAC/10G/11G, ASM, RMAN recovery), Microsoft SQL Server (administration, replication, clustering), PostgreSQL (administration, replication, clustering), MySQL (administration, replication, clustering), SQL script writing and debugging, application code tuning techniques.
    • 1 year hands-on administrator experience in Microsoft operating systems (Windows 2000/2003/2008 native and mixed modes), Microsoft Exchange (2000/2003), Microsoft clustering, Citrix MetaFrame, DHCP, WINS, DNS and DDNS.
    • Experience in customer support

    Preferred Qualifications & Experience Requirements:
    • Understanding of 2G-3G telecom networks, network elements and telecom services
    • Bachelor’s Degree in Computer Science, Electric/Telecom Engineering, Information Technology or related fields or relevant equivalent experience

    Responsibilities

    This Job Role is responsible for the coordination, management and execution of proactive and reactive maintenance activities that require a higher level of support that the one offered by the 1st Level Operations. This shall ensure that the services provided to customers are continuously available and performing to Service Level Agreement (SLA) performance levels.

    Responsibilities & Tasks
    • 2nd Level Incident Management
    • Problem Management
    • System Administration
    • 2nd Level Assurance Support Activities