German/French/Dutch speakers - Cluj Napoca
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Employer: | Professional |
Domain: |
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Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
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Updated at: | 08.06.2016 |
Remote work: | On-site |
Professional represents for over 25 years, the most performing Romanian approach of complete human resources services on the market.
We define our approach and evolution through key-words like professionalism, dedication, promptitude, flexibility and ethics. We take pride of a reputation that obliges and challenges us to discover and develop new methods, designed to respond to our clients need.
- Excellent command of spoken and written German or French or Dutch
- Good command of English
- Excellent customer servicing skills (Call Center background will be seen as an added advantage)
- Very good business writing skills
- Graduate of Letters, Communication & Public Relations, Economics, Geography or Tourism (would be preferred, not exclusive!)
- Attention to detail
- Team worker
- Making travel reservations for Rail, Car and Hotels via email, phone and chat
- Processing travel cancellations, refunds processing
- Using the internet and client database for research
- Self performance management
- Quality and customer satisfaction metrics
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