Oracle Managed Cloud Services Renewals Representative

Oracle, a global provider of enterprise cloud computing, empowers businesses of all sizes on their digital transformation journey. With 430,000 customers in 175 countries, Oracle provides leading-edge capabilities in Software as a Service, Platform as a Service, Infrastructure as a Service, and Data as a Service.
Our mission is to transform our world for the better through innovative technologies.

Skills and Experience:

•Knowledge of OMCS and associated products and services, service life cycle and value proposition considered as an asset but not essential.
•3 years of Oracle experience or similar IT services environment
•Experience working directly with customers in an IT services environment. Proven ability to develop a trusted relationship with the customer
•Experience working in a global, matrix team environment with ability to drive initiatives and influence across organizational and geographic boundaries.
•Excellent communication skills


Competencies:

•Adapting to Change
•Personal Drive
•Planning and Organising
•Results Orientation
•Building Relationships
•Communication
•Customer Focus
•Teamwork

•Manage and maintain the existing revenue stream while simultaneously uncovering and, in many cases closing, incremental new business add-on opportunities.
•Have a clear understanding of the sales process and be able to own and manage from discovery, solutioning contract negotiation and booking.
•Educate customers on business practices and any associated contractual implications and assist and coordinate interaction with the various groups within Oracle (delivery, license sales, field sales, consulting and finance).
•Ensure customer awareness and understanding of applicable elements of the OMCS services portfolio.
•Able to support the negotiation of complex contracts and interface with C level customers.
•Accurately forecast business targets and opportunities in territory.
•Own and achieve a quota target that consists of:
- Renewals
- Upsell
•Drive the executive summary and approvals process
•Work with Delivery, Bid Desk, Sales and Contracts to build the commercial offer for re-contracting
•Forecast accurately

Oracle Managed Cloud Services (OMCS) is one of the fastest growing business units within Oracle. It leverages Oracle’s strength as the premier Enterprise Software provider to deliver applications in a new and innovative Cloud Computing paradigm.

The current role is responsible for the OMCS accounts across EMEA, which includes renewals & all associated installed base activity for identified accounts in EMEA. Using account management skills and close relationships, this person will be responsible for the retention of a significant portion of the installed base.