Region Manager Support IT with German

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Employer: Allianz Services
Domain:
  • Others
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 11.11.2016
    Remote work: On-site
    Short company description

    Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 6000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.

    Requirements

    - Previous experience in Information Technology or related area represents and advantage
    - Bachelor’s degree, preferable in Computer Science or related field
    - Fluent in English and German
    - Advanced PC knowledge (MS Office package)
    - Basic IT and network skills (CoS, RTD, etc.)

    Skills
    - Proven organizational and self-motivation abilities
    - Excellent communication skills
    - Creative and open mind for changes
    - Ability to work with minimal supervision
    - Ability to work in a multi-cultural environment
    - Customer and service oriented

    Responsibilities

    Back office activities for Allianz OEs that include:
    - Monthly review (Accenture) network reports, create customer summary presentation
    - Review performance for WAN tier 2 and above on a monthly basis
    - Weekly review operation reports
    - Review capacity reports
    - Review (Accenture) invoice (compare to Valumation for LAN, WAN), including impact to BC
    - Improve data quality between ACN-CMDB/Valumation/Zennos
    - Create slides for the operational customer meeting
    - Prepare and track operational meetings
    o schedule and organize meetings
    o create/align meeting agendas and minutes
    o track activities
    - Prepare service offer and track and document the approval
    - Prepare ad hoc reports and analyses
    - Organize and participate in operational workshops

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