Trainer

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Employer: FAST Support
Domain:
  • Insurances - Financial Intermediaries
  • Customer Support - Client Service
  • Education - Training
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 02.06.2016
    Short company description

    FAST Support is a new and ambitious company on the Romanian market, offering services to it's clients all over the world.

    We take pride in our young and fast growing team, who is dedicated every day to exceeding our client's expectations and becoming the professionals they dream of.

    We are committed to deliver high quality services in the financial field and also to have fun every day.

    Requirements

    Ideal candidate:
    • Communication skills;
    • Excellent knowledge of English – both spoken and writing;
    • Advance knowledge of Microsoft Office;
    • Experience in designing and delivering customized trainings;
    • Adaptability and flexibility;
    • Shifting priorities skills;
    • Adjust positively to situations that involve rapidly changing tasks;
    • Openness to new tasks/ roles/ assignments;
    • Deal with simultaneous demands and / or transition into new assignments;
    • Customer focus;
    • Integrity and trust;
    • Time management.

    Responsibilities

    Responsibilities:
    • Analyze personnel’s training needs;
    • Designs and delivers continuous training programs;
    • Creates training materials and additional materials;
    • Assesses the impact of the training sessions, the assimilation of knowledge and their application in the workplace;
    • Monitor the employees performance;
    • Analyzes the quality and effectiveness of the trainings and advise improvements;
    • Organizes information refreshing sessions, motivational sessions and meetings with employees;
    • Proposes new techniques and measures in order to improve the results;
    • Liaise with management and informs about any issues that require its intervention;
    • Updates continuously with the latest trends on good practice in training, team management and the newest and effective sales techniques.

    Other info

    We offer:
    - Motivating position and unique chance for professional development in the local office of a major international company.
    - Dynamic, multinational work environment in a young team & young startup branch - free of slow corporate procedures & regulations.
    - Opportunities for personal development.
    - Competitive remuneration package.
    - Medical insurance.

    If you share our vision and values, send us your application and we will get back to you as soon as possible.