Back-office Support for Order Demand Management

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Employer: Allianz Managed Operations & Services SE
Domain:
  • Others
  • Insurances - Financial Intermediaries
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 28.05.2016
    Short company description

    Since 2010, Allianz Managed Operations & Services, or AMOS, has been transforming Allianz into a digital group. The AMOS mission is to deploy Allianz Group solutions together with and to the benefit of Allianz companies. With its headquarters in Munich, AMOS is the principal driver behind the digitalization process – a quest to which nearly 7,500 AMOS employees around the globe have committed themselves.

    AMOS SE Romania Branch is a professional expertise center offering a wide range of services: human resources, financial, actuary and IT support to the Allianz Group.

    Is providing good service something that motivates you, too? Then why not join us in developing innovative products and services in an international environment!

    Requirements

    - University degree
    - Fluent in English (German is preferable)
    - Minimum 1 year experience in order management or IT Helpdesk
    - Advanced PC knowledge (MS Office package)
    - Proven organizational and self-motivation abilities
    - Excellent communication skills

    Responsibilities

    Back office activities for Allianz OEs that include:
    - Create Operational OE Reports to provide the reports to the customer
    - Manage ODM (Operational Demand Management) requests
    - Document and track status information to prepare projects or operational calls
    - Manage the group mailbox / group phone
    - Review and update WIKI articles on demand
    - Language Support to translate German requests into English (not mandatory)