Opportunity for Dutch language speakers

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Employer: UPA Solutions
Domain:
  • Customer Support - Client Service
  • IT Hardware
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 04.10.2016
    Short company description

    UPA Solutions este o companie ce oferă o gamă largă de servicii printre care furnizarea de servicii de recrutare, selecție de personal și formare profesională. Compania aflată în continuă dezvoltare are în prezent un număr de peste 25 colaboratori în patru centre de contact, Bucureşti, Botoşani, Brăila şi Alba Iulia, urmând să deschidă în perioada următoare, noi puncte de lucru. Expertiza echipei din cadrul UPA Solutions în domeniul serviciilor de resurse umane permite companiei noastre să asigure servicii de calitate alături de garanția identificării candidaților potriviți dinamicii companiilor-client. Pentru mai multe informatii vizitati site-ul: www.upasolutions.ro

    Requirements

    UPA Solutions recruits you!
    - Fluency in Dutch and a good command of English is a must
    - Proactive in solving day to day issues
    - Excellent communication, analytical and interpersonal skills
    - Customer centricity
    - Initiative and innovativeness
    - Keen to take ownership
    - Result oriented
    - Team player
    - Computer proficiency

    Right now, UPA Solutions team is developing a wide recruitment process for the persons that have foreign languages knowledge!

    Responsibilities

    - You will be part of a team that handles inbound calls
    - 95% of time is dedicated to speaking with customers
    - Analyze information and develop solutions to meet the customer business and technical requirements
    - Handle all incoming customer e-mails and telephone inquiries and requests in a timely and professional manner
    - Participate in team huddles and required trainings

    If you are considered for a part time role then you must know that the first month of employment should be on a full time basis (as you will go through classroom and on-the-job training)

    Other info

    Learning & development
    • Training sessions provided by Company & Client
    • Knowledge sharing initiatives
    • Coaching sessions set by the Team Leader
    Attractive work environment within a dynamic team
    Motivating salary + meal tickets + performance bonuses + medical insurance
    Career development within a multinational company
    Flexible working program
    The diversity of the projects
    Stable job - permanent labor contracts

    Please send your Resume at: alexandra.rosca@upasolutions.ro
    For any further details contact us: 0743962813