Junior Account Manager – HR Services

Korn Ferry is a global organizational consulting firm. We help clients synchronize strategy and talent to drive superior performance. We work with organizations to design their structures, roles, and responsibilities. We help them hire the right people to bring their strategy to life. And we advise them on how to reward, develop, and motivate their people.


Our 7,500 colleagues serve clients in more than 50 countries. We offer five core solutions.

Organizational Strategy
Assessment and Succession
Talent Acquisition
Leadership Development
Rewards and Benefits

The role
The Account Manager role is about delivering great work for clients and building / maintaining client relationships that deliver profitable business. The Account Manager focuses on understanding the client and their challenges, and then using their knowledge of our products and services to find solutions. Our products/services focus on recurring HR processes that assist clients in:
- Ensuring equitable and competitive rewards throughout their career
- Assessing applicants consistently and effectively,
- Assessing employee performance and potential,
- Developing employees for promotion,
- Measuring the employees engagement and enablement

Primary accountabilities
- Directly account manage, drive revenue within existing nominated clients, invest time proactively in building relationships with the key client decision makers across Pay, Talent and Effectiveness. This includes understanding the client organization, businesses, locations, internal structure, immediate/long term needs, roles, how they manage their HR processes, the history of working with Hay Group etc.
- Proactively manage commercial opportunities within client portfolio and work with client from proposals/quotes to coordination of delivery.
- Managing delivery of products and services, with a focus on the Hay Group Salary Survey.
- Preparing and delivering customer presentations, demos, proposals, pricing and contracts.

Knowledge, skills and experience
- Experience of working in HR services / delivery (e.g.: compensation & benefits) OR commercial Account Management
- Customer centricity, strong networking skills
- Strong numerical and analytical skills (skills around managing / interpreting data a distinct advantage), attention to details
- Proficient in MS Office particularly MS Excel
- Business insight and commercial awareness