Transportation Executive

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Employer: G2-Travel
  • Customer Support - Client Service
  • Transport
  • Tourism
  • Job type: full-time
    Job level: 0 - 1 years of experience
  • Updated at: 30.05.2016
    Short company description


    - Previous experience/working knowledge of reservations or operations in the Travel/Hospitality industry is preferable;
    - Outstanding oral and written communication skills;
    - Detail oriented person;
    - Excellent organisation skills and ability to prioritize;
    - Ability to work with tight deadlines and react to emergency situations;
    - Problem solving skills;
    - Good communication and reporting skills;
    - Excellent knowledge of English language;
    - Proficient user of MS Office.


    - Efficiently and accurately action all booking requests, cancellations and amendments;
    - Input confirmations and update relevant systems;
    - Develop good working relationships with suppliers ;
    - Coordinate with suppliers and internal departments to resolve accounts queries and other discrepancies;
    - Monitor booking situation of long distance coaches (LDC) and highlight to management any potential issues;
    - Deal with on road emergencies;
    - Investigate complaints about coaches and drivers;
    - Monitor quality control;
    - Prioritize work load as and when necessary;
    - Assist other members of the LDC (Long Distance Coach) Reservation Team and other departments as and when workload dictates;
    - Keep operations staff informed on the status of any bookings that cannot be confirmed within the set deadlines;
    - Process prepayments if and when required.