HR Assistant with English

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Employer: Conduent
Domain:
  • Human Resources - Psychology
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Iasi
  • Updated at: 10.05.2016
    Remote work: On-site
    Short company description

    Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

    Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

    Requirements

    Required Experience

    - Excellent communication skills, fluency in spoken & written English
    - Average knowledge of Microsoft Office Products
    - Ability to work as part of a flexible fast changing environment and ability to work in a team

    Responsibilities

    The Service Delivery Analyst is focused on:

    - Delivering service that meets SLA and quality scores
    - Developing strong internal and external relationships
    - Achieving productivity levels

    Key Role Tasks and Activities:

    - Act as a point of contact for new joiners, recruitment and business
    - Notify all involved parties on the progress of check as per the procedure
    - Responsible for the effective management of external / internal queries
    - Process all necessary documentation- customers contracts and tasks/ checks and monitor the progress of the tasks
    - Ensure all teams are notified as per the procedure
    - Build customer relationship
    - Other duties as required

    Other info

    We are looking to fill this position as soon as possible. Please apply only in the nature specified.
    We thank everyone for applying, however only successful candidates will be contacted for an interview.

    You can apply online through HiPo.ro or send your application in English directly to recruitment.ro@xerox.com with the title “HR Assistant with English”.

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