Social Media Analyst with Chinese

We are a global community of passionate, fun-loving people who thrive on making a difference on behalf of the world's most exciting brands. We put our people at the center of everything we do, and we give them the resources to make the most of their time with us.

Chinese (advanced written proficiency);
Good level of Romanian, English OR French;
Social Media addicted (Facebook, Instagram, LinkedIN, Pinterest)
Strong analytical skills and ability to interpret the social media environment
Customer oriented person
Quick learner
Team player but also independent
Passionate about Digital/Social Media and Marketing;
Computer Skills (PowerPoint, Internet)

You will be responsible for creating and maintaining our client’s presence on social media sites. You will also monitor emerging social media tools to see how they can be incorporated in the client’s marketing plan. As a social media analyst you will use your creativity to help generate brand awareness and promote customer service trough the social media networks.

WEBHELP is a French group specialized in customer care management (social media, management of emails, letters, incoming and outgoing calls, instant messaging) with 32 000 employees in 81 contact centers in 21 countries : Romania, France, Morocco, Belgium, Algeria, UK, South Africa, Madagascar, Portugal, Holland, India, Switzerland, Italy, Austria, Germany, Poland, Czech and Suriname.
WEBHELP Group continues to increase its teams, promoting a policy of customer and employee satisfaction. WEBHELP was ranked number one in the top 500 fastest growing companies in Europe by BusinessWeek.
WEBHELP counts more than 2000 employees in Romania in 6 contact centers in Bucuresti, Galati, Iasi and Ploiesti.