NAS Benefits SSC Analyst

Consistently named one of the ‘Most Admired Companies’ by FORTUNE® Magazine, and recognized by DiversityInc® as one of the ‘Top 50 Companies for Diversity’, ADP works with more than 740,000 organizations across the globe to help their people work smarter, embrace new challenges, and unleash their talent.

SUMMARY:
The role is techno-functional in nature, requires strong analytical skills, an aptitude towards learning various ADP HCM products. Also it requires working in US Business Hours (8 AM to 5 PM EST).

Roles and Responsibilities
 Prepare the functional specifications as per the requirements
 Co-ordinate with clients and help the client in testing the requirements
 Understand the requirements clearly and come up with an accurate effort estimate to complete the task.
 Coordinate with the configuration analysts and/or developers to make them understand the requirements/IDD document
 Multi-tasking (Ability to handle different clients in parallel)
 Ability to meet aggressive and often demanding timelines
 Prior experience/ exposure in call handling for requirements elicitation and specification writing.
 Should be able learn quickly different ADP products This role requires individuals to work in US day shifts, however the individual needs to be flexible to work in a 24/7 environment when needed

Qualification and Experience
Education:
Bachelor’s Degree or Equivalent in Education & Experience preferred.
 English C1 or above is a must (written and spoken)
 Experience of working on any Industry standard or proprietary ETL tool
Essential Skills
 Should have worked on any HCM application.
 Strong client facing and requirements gathering skills
 Basic SQL knowledge is mandatory and should have an aptitude to learn more in SQL
 Basic programming skills (Preferably Java, JavaScript, XML) and ability to understand the code and/or configuration is preferable but not mandatory.
 Strong Analytical, Problem Solving skills
 Strong experience on test case/plan preparation, ability to execute regression tests and full files testing against database.
 Excellent verbal and written communication skills
 Prior experience in working in a client facing role and should have worked with external/internal stake holders as a Business Analyst
 Should be strong team player, required collaboration
 Basic to intermediate project management skills