Data Classification Operator with German

Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

Requirements:

Educational qualifications:
• Knowledge in the use and handling of PC systems running the operating system Windows
• Good knowledge of standard software such as MS Office products
• In-depth knowledge and experience in the input data to PC systems/Typing
• Medium German language knowledge

Personal requirements:
• Independent, structured and solution-oriented approach, combined with a high quality awareness
• Good and quick perception of quality-related issues and processes
• Healthy degree of personal responsibility and self-motivation
• correct behavior and appearance
• Team ability and willingness to work shifts(including week-end)
• Open and constructive communication style and good time management (punctuality)
• training readiness

Main Responsibilities
• Information processing and data acquisition PC
• Data collection in CRM systems (indexing and validation)
• Mapping of document types and types of Inbox
• Notification of fault and error states of systems and processes
• Participation in the documentation of all work processes, including all deviations(alternative processes and the like)
• Participation in the preparation/revision of work instructions, process descriptions and similar documents