Customer Support Engineer (with French)
This job is no longer active!View all jobs Atexis activeView all jobs Customer Support Engineer (with French) active on Hipo.roView all jobs Customer Support - Client Service active on Hipo.roView all jobs IT Hardware active on Hipo.roView all jobs IT Software active on Hipo.ro |
Employer: | Atexis |
Domain: |
|
Job type: | full-time |
Job level: | 0 - 1 years of experience |
Location: |
|
Updated at: | 13.12.2016 |
Remote work: | On-site |
ATEXIS is an international company dedicated to Customer Support Engineering activities. As a "Solution" subsidiary of the ALTEN Group, ATEXIS combines the skills of 800 collaborators united within a network of subsididaries based in France, Germany, Romania and India.
Requirements
We are recruiting Customer Support Engineers (with French).
Requirements:
- Technical educational background could be an advantage
- Experience in customer support could be an advantage
- Technical/Service desk awareness
- Customer-oriented attitude
- Ability to handle difficult and demanding customers
- Strong communication skills, both written and verbal
- Problem solver, results driven
- Attention to details, excellent analytical skills
- Flexible, well-motivated team player
- A medium or advanced level in French and English is required.
Main responsibilities:
- Ensure support for electrical application according to the customer process
- Resolve customer issues (bugs/accesses or accounts unavailability/corrupted data)
- Support ticket analysis
- Maintain contact with customers, providing responses when needed and ensuring documentation of any investigation and follow-up
- Diagnosis using case standards and application documents
What we offer:
• Professional development opportunities within the company
• Competitive Salary and Benefits
• Foreign language courses, trainings
• Health and Wellness
You can apply online through HiPo or send your application directly to office@atexis.ro.
Job-uri similare care te-ar putea interesa: |
|
---|---|
Customer Service Representative (Bilingual: Italian/English) – On-site, Iasi Iasi, | |
Customer Representative (French-speaking)–Hybrid, Iasi Hybrid | |
Content Moderator with French- Hybrid Iasi! Aplica fara CV | |
Vezi job-uri similare (30) |
Raporteaza eroarea la