Analist Servicii Client / Customer Service Representative

Angajator: Hilti Romania
Domeniu:
  • Customer support - Client service
  • Inginerie
  • Vanzari
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 08.12.2016
    Scurta descriere a companiei

    World leader, in more than 120 countries on five continents, 20,000 team members, direct sales company, 200,000 customer contacts per day, more than 30 innovations per year � That�s Hilti.
    Discover a global company where you can develop your full potential!

    We enthuse construction professionals with technologically leading products, systems and services that outperform and outlast.

    "We create enthusiastic customers and build a better future!" We do this by living our values of integrity, courage, teamwork and commitment. This forms the basis for Hilti�s unique corporate culture and is also the foundation for our long-term financial success that we combine with corporate responsibility.

    Our company is always searching for people who want to move things forward and bring new perspectives and innovative ideas. We continuously invest in the further development of our team members by providing them opportunities across functional and geographical borders as well as to pursue a career as an expert.

    www.hilti.ro

    Cerinte

    - studii superioare in domeniul comercial sau tehnic, ideal cu experienţă in vanzari directe sau vanzari si consiliere tehnica prin telefon;
    - angajament, responsabilitate si orientare catre Client;
    - cunostinte solide in utilizarea: Microsoft Office (Excel, Ppt, Word), Outlook, Internet; avantaj cunostinte operare SAP by Design;
    - buna cunoastere a limbii engleze;
    - pasiune pentru vanzari, bune abilitati de comunicare scrisa si verbala, proactivitate.

    Responsabilitati

    - realizeaza vanzari prin telefon oferind clientilor informatii despre produsele inovative si serviciile unice Hilti, participand activ la realizarea planului si a obiectivelor de vanzari ale echipei;
    - promoveaza intreaga gama de produse si servicii Hilti clientilor existenti si potentiali;
    - intocmeste oferte, facturi, certificate de garantie, documente de expediere a produselor, solutioneaza reclamatiile clientilor, mentine si actualizeaza informatiile din baza de date clienti;
    - contribuie semnificativ la munca in echipa orientata catre Client prin colaborarea cu toate departamentele Hilti.

    Alte informatii

    Pentru echipa Hilti Romania cautam:

    Customer Service Representative/Analist Servicii Client

    Ca membru al echipei de vanzari vei crea in fiecare zi profesionisti in constructii entuziasti. Responsabilitatile tale includ vanzarea produselor si serviciilor Hilti de top si oferirea de solutii care aduc productivitate clientilor nostri.
    Iti vom asigura o cariera pe termen lung la Hilti prin oferirea unor programe de training corespunzatoare, coaching continuu si oportunitati de dezvoltare internationala interdepartamentale.