Team Lead for HRO Process with French/Spanish

Acest job nu mai este activ!

Vezi toate job-urile Wipro Digital Operations and Platforms active.


Vezi toate job-urile Team Lead for HRO Process with French/Spanish active pe Hipo.ro

Vezi toate job-urile in Resurse Umane - Psihologie active pe Hipo.ro

Angajator: Wipro Digital Operations and Platforms
Domeniu:
  • Resurse Umane - Psihologie
  • Tip job: full-time
    Nivel job: 1 - 5 ani experienta
    Orase:
  • BUCURESTI
  • Actualizat la: 07.07.2016
    Remote work: On-site
    Scurta descriere a companiei

    Everyday at Wipro Digital Operations and Platforms is challenging and thought-provoking. What is tested is your drive, enthusiasm and initiative. New ideas are appreciated and innovation is encouraged - if you have a suggestion and a plan to take it forward - you will get all the necessary support to transform it into action.

    By applying to this job advertisement, you give us your consent to process your personal details for the purpose of recruitment.

    Cerinte

    - 3-4 years of experience in HR / Payroll processing (French/Spanish preferable)
    -Should have worked with HR process outsourcing, preferably Employee relations, leave management, HR help desk. Knowledge of global HR policies & Practices Proficiency
    -Proficiency in French/Spanish and English in business context
    -Ability to work in a global HR environment. Exposure to different geographies
    -Ability to ensure appropriate and efficient case resolution
    -Exposure to various HR tools & technology
    -Exposure to process mapping tools like Visio for documentation
    -Worked on creation of training documents for processes

    Responsabilitati

    -Lead team of Transaction processors
    -Resolve Customer Cases and work on escalated cases
    -Assist team members to research and solve customer cases
    -Discuss cases with specialists to find solutions
    -Identify trends and high volume inquires that may indicate corporate-wide issues inform management as appropriate
    -Maintain good service level
    -Train and develop team members
    -Coach and provide feedback to team members
    -Create developmental plans for each team member
    -Recognize and reward quality performance
    -Conduct quality monitoring for Team
    -Ensure Team meets audit and compliance requirements
    -Be proficient in all applications
    -Manage the metrics agreed for the client dashboard

    Job-uri similare care te-ar putea interesa:

    Hybrid

    Aplica fara CV
    Remote

    Aplica fara CV
    Hybrid

    Vezi job-uri similare (93)