LOGISTICS AND IMPORT/EXPORT OPERATOR

Our job offers:

> General Customer Service Operator
> Pricing Operator

Please contact us at: recruitingssc@rkbeurope.com

- Must possess a high school degree and/or at least one (1) year experience in a
related field
- Must be able to travel for business related matters
- Must be able to manage highly stressful situations
- Computer skills including the ability to operate spreadsheets, wordprocessing and
e-mail programs at a highly proficient level
- Languages: English, Italian

Main characteristics, tasks and functions:

- Good knowledge of how non-customs warehouses are operated
- Good knowledge of how customs warehouses are operated
- Good knowledge of customs clearance procedures
- Good knowledge of Intrastat system and Incoterms 2010
- Good knowledge of customs tariffs, duties and other customs-based topics and
operations
- Arrangement of shipments according to customers’ needs
- Ask freight forwarders for shipping (sea, air, etc.) costs to deliver customers’ orders
- Calculation of shipping costs through freight forwarder’s fixed tables
- Fill in of standard forms for courier pickup
- Arrangement of packing lists
- Issue of delivery notes
- Arrangement of special documents required by customers (e.g. certificates of
origin, legalized invoices, etc.)
- Issue of documents to ship company’s free samples and non-characteristic
products (e.g. literature, catalogues, etc.)
- Double check of preliminary delivery notes
- Cooperation with purchasing office and other customer service operators to
optimize the flow of products, improve lead time and avoid late deliveries
- Schedule, plan, monitor and track of status of shipments for on-time deliveries to
customers in cooperation with other customer service operators
- Urge company’s warehouses staff in case of need to avoid late deliveries
- Issue of documents for transfers of products between company’s warehouses
- Cooperation with purchasing office and company’s main freight forwarder to
manage imports from manufacturing facilities
- Management of documents for exporting company’s products, including
formalities for customs clearance, national transits (T, 11.51) etc. (outbound
procedure)
- Management of company’s customs warehouse via company’s ERP to meet all
compliance needs (e.g. fixing of quantities, custom tariffs, masses etc.)
- Management of shipments for return of goods from customers in cooperation with
purchasing office (inbound procedure).