Collections Analyst with Turkish Skills (Job #1436264)
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Employer: | Hewlett Packard Enterprise |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 08.11.2015 |
Remote work: | On-site |
Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Requirements
Education and Experience Required:
· First level university degree with a focus in business or economics recommended or equivalent experience.
· Typically 2-4 years of experience in collection.
Knowledge and Skills Required:
· Intermediate written and verbal communication, negotiation, and conflict resolution skills.
· Intermediate accounting knowledge.
· Intermediate problem solving skills.
· Basic computer skills.
· Intermediate prioritization skills.
· Basic understanding of risk mitigation tools.
· Intermediate understanding of HP's order management process.
· Intermediate understanding of HP's dispute management process.
· Intermediate understanding of collection processes and financial concepts.
Intermediate influence skills
- Advance knowledge of Turkish language.
Manages and collects on an accounts receivable portfolio, ensuring timely payment of HP receivables and resolution of customer issues preventing payment.
Responsibilities may include the following depending upon job level:
- Builds strong customer relationships to ensure world class TCE and win/win outcomes are achieved.
- Leads and participates in local projects that enhance operational efficiencies within Collections organization.
- Leads or participates in cross-functional teaming to improve customer payment cycle, facilitate solutions for customer receivable issues, and improve organizational processes.
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