ENGLISH Learning & Development Assistant

Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

• Customer Oriented
• Good Excel and Word command
• Ability to multi-task, prioritize work and manage time based on business needs
• Excellent administration skills and good organization skills with attention to detail
• Strong communication skills; flexibility to work in an environment with fast changing processes and priorities
• Fluent in English (written & spoken)
• Analytic and problem solving mind

• Cancelling or moving employees training courses
• Booking Hotel accommodation or informing sites of any die try requirements
• Booking training rooms
• Checking to see if an employee is suitable for the course that they want to attend
• Speaking on the phone with the employees, course owners, HR managers and sites
• Organizing course materials
• Emailing confirmations to employees, managers and course owners
• Data base management / Training entry (end to end process: creation to evaluation)
• Payments & Invoicing
• Reporting
• Handling complaints and issues that may occur in the system

You can apply online or send your application in English directly to recruitment.ro@xerox.com with the title “ENGLISH Learning & Development Assistant”.