Management Support Associate

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Employer: Conduent
Domain:
  • Customer Support - Client Service
  • Human Resources - Psychology
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Iasi
  • Updated at: 21.08.2015
    Remote work: On-site
    Short company description

    Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

    Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

    Requirements

    • Very good working knowledge of Microsoft Office – particularly Word, PowerPoint and Excel; creative ability to produce charts, graphs and tables to include in documents – good understanding of formatting documents
    • Fluency in English
    • Ability to maintain a high level of accuracy and confidentiality concerning financial and internal files
    • Requires strong computer and Internet research skills
    • Calls for flexibility, excellent interpersonal skills, project coordination experience, and the ability to work well with all levels of internal management and staff
    • Effective written communications skills
    • Computer skills including the ability to operate spreadsheet and word processing programs
    • Stress management skills
    • Time management skills
    • Effective verbal and listening communications skills
    • Attention to details and high level of accuracy
    • Very effective organizational skills

    Responsibilities

    Strategic:
    Provides operational, financial and business related analyses and research to management. May perform one or more of the following:
    • Provides support to management to ensure that resources are provided to make effective decisions
    • Collect and compile relevant data supporting the formulation of department policy, goals and
    procedures
    • Monitor and coordinate the daily/weekly operation of assigned projects; perform administrative detail work and maintain appropriate records and statistics
    • Maintain confidential records and files
    • Prepares analyses on financial and business performance
    • Assists in the development of business policies, conducts special financial and business related studies and cooperates with other departments in the preparation of analyses.
    • Tracks monthly/weekly project activity and reports on developments
    • All other duties as assigned.

    Administrative:
    • Schedule various meetings
    • Prepare agendas for the meetings
    • Review and edit reports for the meetings
    • Prepare packages for internal meetings
    • Attend meetings, record minutes and submit minutes for approval
    • Create presentations and various documents
    • Format documents and apply branding

    Other info

    You can apply online or send your application in English directly to recruitment.ro@xerox.com with the title “Management Support Associate”.

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