Operations Executive

- previous experience in tourism or customer care will be considered as valuable asset;
- excellent oral and written communication skills;
- customer oriented approach;
- results focusing and proven ability to meet tight deadlines;
- attention to details;
- analytic skills;
- team player;
- fast learner and willing to professionally develop on a long term within our young and dynamic team;
- flexible and open to change and challenges;
- positive and friendly attitude;
- advanced knowledge of English is mandatory;
- proficient usage of Ms Office, Outlook.

- Input confirmations and update relevant systems.
- Check feasibility and accuracy of itineraries.
- Issuing of all Tour documentation for the clients.
- Develop good working relationships with Suppliers.
- Coordinate with Internal departments to resolve accounts queries and other discrepancies.
- Monitor booking situation of services and highlight to management any potential issues.
- Keep operations staff informed on the status of any bookings that cannot be confirmed within the set deadlines.
- Maximize profits whenever possible by requesting special budgets.
- Respond to all messages and queries from other offices and departments within the given time frame.
- Ensure good communication with colleagues and management.
- Provide feedback and identify any new solutions for increasing efficiency.