Reporting Specialist (Job number# 1436933)

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Employer: Hewlett Packard Enterprise
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 06.08.2015
    Remote work: On-site
    Short company description

    Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

    Requirements

    Education and Experience Required:

    • Business Analyst (BA) or Bachelor of Science (BS) degree in Communications, Marketing or Computer Science
    • Familiarity with web programming languages, applications and techniques

    Knowledge and Skills Required:

    • Writing and editing for the web – requires peer or manager review
    • Web analytics (measurement, Return on Investment (ROI)
    • Communication skills (written and verbal)
    • Prioritization, project management and time management skills
    • Basic knowledge and understanding of interactive media, tools and technologies (all channels and pricing models)
    • Basic knowledge of Internet principles and web site production
    • Maintain company marketing management systems as needed

    PROFESSIONAL background / EXPERIENCE:

    Minimum 3 to 5 years of experience with financial/data analytical background
    Held Diploma or Degree in Business Management
    Figures/Numbers acumen and excellent analytical data skills with the ability to give, receive, analyze information and interpret complex data to proposal/recommendation
    Demonstrates proficiency in data compilation, manipulation and analysis, addressing gaps/discrepancies and attend to team leads' or management questions/needs for the reporting

    TECHNICAL skills:

    Must be proficient in MS Office suite (especially Excel) & VBA/ SQL –medium user level
    • Ability to work with macros, pivot tables, manipulate data, and format data
    • Ability to operate and move data between production systems and across multiple platforms and to build user-friendly "front end" data summary to support the backed data store.
    • Ability to create comprehensive documentation (for the macros and the reports creation and usage)
    Experience working with MS SharePoint would be considered a plus
    Experience in on-line industry would also be considered a plus but not mandatory

    SOFT skills:

    Results driven, self-motivated individual with focus on goal achievement
    Problem Solving
    - Identifies and resolves problems in a timely manner; Able to gather and analyze information skillfully; able to work on alternative solutions; Works well in group problem solving situations
    Adaptability
    - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation;
    Initiative
    - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Asks for and offers help when needed.
    Dependability
    - Follows instructions, responds to management/leads direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan.
    Communication Skills
    - Verbal / Nonverbal – Convey easily and quickly any message; speaks clearly and persuasively in positive or negative situations; responds well to questions
    - Written - Writes clearly and informatively; Presents numerical data effectively
    - Presentation - Presents clearly and informatively, easily maintaining audience attention and responding to audience needs; Able to facilitate discussion, progress effectively, and manage audience as needed.

    Responsibilities

    - Generates, sets up and delivers ad hoc/ schedule reports as required
    - Confers with persons originating, handling, processing or receiving reports to identify problems/discrepancies/variances and to gather suggestions for improvements or necessary coaching or guidance to the reporting specialists
    - Good understanding of cross referencing of data and relationships from multiple sources
    - Recommends establishment of new or modified reporting methods and procedures to improve report content and completeness of information
    - Examines and evaluates purpose and content of various metrics reports to develop new or improve existing format, use and control
    - Monitor team individual KPI & follow up on those failures with both team members & TL in order to address issues/challenges
    - Track & Summarize team accomplishments
    - Coordinate documentation when needed
    - Handle logistic set-up
    - Admin support to internal team operations including meeting logistics setup, organize virtual team event, collaboration platform maintenance (e.g. Sharepoint, intranet site) etc.

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