Consilier client zona rapida

Descriere departament:

Banca Comerciala Romana, a member of Erste Group, is the most important financial group in Romania, providing universal banking operations (retail, corporate & investment banking, treasury and capital markets), and covering specialty companies working on the leasing market, asset management, private pensions, housing banks and mobile banking. BCR is Romania’s No. 1 bank in terms of assets (over 16 €bn.), in terms of client base and in terms of savings and crediting. BCR is also Romania’s most important financial brand, judging by the client trust rate and by the number of persons who consider that BCR is their main banking partner.
BCR uses a network of 22 corporate business centres and 23 mobile offices that are devoted to the companies and 562 retails units located in most of the communities inhabited by at least 10,000 citizens to provide a full range of financial products and services. BCR is Romania’s No. 1 bank running on the card and banking transactions market, since BCR clients have the largest ATM network at their disposal - over 2,200 ATMs and 15,000 POS terminals enabling clients to use their cards for shopping purposes, as well as the complete Internet banking, phone-banking and e-commerce services.

Responsabilitati specifice:

Efectuaza tranzactii cash /non-cash pentru clientii si ne-clientii de la retail (sau corporate launitatile care nu au Centru de afaceri alaturat) .
Asigura asistenta post-vanzarea produselor
Promoveaza produsele si serviciile non-credit ale bancii si subsidiarelor / asigura consiliere clientilor existenti si potentiali in conformitate cu gama de produse disponibile tipului de unitate teritoriala si cu standardele de calitate ale bancii
Identifica nevoile clientilor si oportunitatile de vanzare a produselor si serviciilor oferite de banca si subsidiare
Indeplineste obiectivele in conformitate cu regulamentele legale interne.

Cerinte:

Studii:
superioare de lunga durata: economice; juridice/tehnice si curs de specializare in domeniul bancar;
superioare de scurta durata: economice;
medii: economice; alta specialitate si cursuri de specializare in domeniul bancar ;
Vechime minima in specialitate 1 an in domeniu din care 6 luni in institutii financiar bancare
Limbi straine: engleza nivel mediu

Alte conditii:
fara antecedente penale
conduita profesionala ireprosabila

Nr. deplasari  B Mai putin de 30% din programul de lucru