Commercial Back Office with German

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Employer: UPA Solutions
Domain:
  • Acquisitions - Logistics - Supplies
  • Customer Support - Client Service
  • Telecommunication
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 10.08.2015
    Remote work: On-site
    Short company description

    UPA Solutions este o companie ce oferă o gamă largă de servicii printre care furnizarea de servicii de recrutare, selecție de personal și formare profesională. Compania aflată în continuă dezvoltare are în prezent un număr de peste 25 colaboratori în patru centre de contact, Bucureşti, Botoşani, Brăila şi Alba Iulia, urmând să deschidă în perioada următoare, noi puncte de lucru. Expertiza echipei din cadrul UPA Solutions în domeniul serviciilor de resurse umane permite companiei noastre să asigure servicii de calitate alături de garanția identificării candidaților potriviți dinamicii companiilor-client. Pentru mai multe informatii vizitati site-ul: www.upasolutions.ro

    Requirements

    -High School or University studies in a technical field
    -Fluent in English and German
    -Previous experience in customer support or sales is desirable
    -Capacity to learn basic technical concepts is essential
    -Excellent interpersonal, communications and time management skills
    -

    Responsibilities

    -Order Management: enter, change, manage requests related to orders in cooperation with country representatives
    -Provide support to the customers for commercial, technical and logistic returns product
    -Provide support to the customers for solving the logistic and commercial complaints
    -Responsible for answering e-mails, web based tickets and prioritizing customer’s support needs

    Other info

    Benefits:
    -Training
    -Medical Insurance
    -Life insurance
    -Transportation allowance
    -Meal Tickets

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