Customer Advisor with Hungarian (Sofia, Bulgaria)

TELUS International (NYSE & TSX: TIXT) designs, builds and delivers next-generation digital solutions to enhance the customer experience (CX) for global and disruptive brands. The company’s services support the full lifecycle of its clients’ digital transformation journeys, enabling them to more quickly embrace next-generation digital technologies to deliver better business outcomes. TELUS International’s integrated solutions span digital strategy, innovation, consulting and design, IT lifecycle including managed solutions, intelligent automation and end-to-end AI data solutions including computer vision capabilities, as well as omnichannel CX and trust and safety solutions including content moderation. Fueling all stages of company growth, TELUS International partners with brands across high growth industry verticals, including tech and games, communications and media, eCommerce and fintech, healthcare, and travel and hospitality.

TELUS International’s unique caring culture promotes diversity and inclusivity through its policies, team member resource groups and workshops, and equal employment opportunity hiring practices across the regions where it operates. The company is building stronger communities and helping those in need through large-scale volunteer events that have positively impacted the lives of more than 250,000 citizens around the world and through its five TELUS International Community Boards that have provided $4.6 million in funding to grassroots charitable organizations since 2011. Learn more at: telusinternational.com.

YOUR PROFILE:

● You have native level or fluency in Hungarian and very good English
● You are able to process information quickly and manage several tasks simultaneously
● You enjoy working on a number of tasks at the same time and getting the tasks done
● You are a dynamic person and master doing multiple things

YOUR ROLE:

● Professionally handle incoming queries by customers via phone and email
● Provide accurate, up to date information to the clients’ requests
● Serve as a primary point of contact by thoroughly and efficiently gathering customer information and fulfilling customer needs
● Greet customers in a courteous, friendly, and professional manner

WE OFFER:

● Rent allowance - accommodation provided for the whole period while working in our company
● Transportation allowance
● Supportive work-life balance policies
● Attractive remuneration
● Fantastic location
● Constant extensive training
● Excellent multinational business environment
● Continuous support and learning
● Work satisfaction