Junior Vendor Management Specialist

Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

• University educated
• Language skills:
o Proficient in English
o Proficient in
• Decision making skills
• Negotiation skills
• Time management; ability to manage multiple priorities
• Commercial acumen
• Problem solving skills
• IT literate, particularly intermediate/advanced MS Excel and Database skills
• Ability to work in a multi-cultural environment
• Ability to work remotely and virtually with others
• Calm under pressure
• Team player
• Work on own initiative
• Confident and professional telephone manner
• Ability to grasp concepts quickly
• Able to understand the Xerox Services business and HR Shared Service offering
• Able to understand the client drivers for outsourcing

• Effectively manages day to day delivery of internal/external training requests:
o Operates within ‘Managed Service’ environment (contract and specific curriculum/programme requirements)
o Co-ordinates with both known and new training vendors/suppliers in order to effectively fulfil client requirements
o Has responsibility for managing purchase orders and invoicing management
o Ensures accuracy of information received and if applicable requests or clarifies further information from the client/vendor
• Effectively manages day to day contact with internal and external vendors /suppliers and other departments:
o Liaise with training administration team to ensure clients requirements are met and ownership for tasks and responsibilities are understood
o Liaise with both Xerox internal and client/vendor Finance and Accounts departments
o Ensure closed loop process is completed with TA for all course bookings and registrations
• Liaise with client organizations:
o Work with the client’s Learning & Development departments and learners to ensure requests are fulfilled satisfactorily
• Query resolution of:
o Learner requirements
o Vendor/supplier requirements
o L&D department
• Identify recommendations for process improvements in conjunction with the client and internal departments and implement accordingly:
o To existing processes
o New processes

You can apply online or send your application in English directly to recruitment.ro@xerox.com with the title Junior Vendor Management Specialist".