Credit Control Analyst (with German)

Mood Media (TSX:MM / LSE AIM:MM), is one of the world’s largest designers of instore consumer experiences, including audio, visual, interactive, scent, voice and advertising solutions. Mood Media’s solutions reach over 150 million consumers each day through more than half a million subscriber locations in over 40 countries throughout North America, Europe, Asia and Australia.
 
Mood Media Corporation’s client base includes more than 850 international brands in diverse market sectors that include: retail, from fashion to financial services; hospitality, from hotels to health spas; and food retail, including restaurants, bars, quick-serve and fast casual dining
 
For further information about Mood Media, please visit www.moodmedia.com.
 
POSITION SUMMARY

The Credit Control team is responsible for controlling past due or delinquent accounts of clients assigned. This position requires working in a team environment and an opportunity to better help identify any issues that may delay timely payment. 
 
JOB REQUIREMENTS
 

• Managing the assigned accounts accordingly to their predefined profile in the specific credit management software – OnGuard
• Contacting customers by phone, email and letters to ensure debts are paid in timely and effective manner
• Updating customer records and ensuring administrative records are up to date
• Generating past due letters and monthly statements
• Registering, investigating and monitoring resolutions of customers disputes on invoices
• Applying credit control procedures to active account
• Reporting on account aging to the Credit Control Supervisor

• Proficiency in German and good knowledge of English
• Excellent communication skills, both verbal and written
• 2-3 years experience in Credit & Collection
• Ability to quickly learn new systems
• Ability to explain financial issues to others in a simple yet direct manner
• Excellent problem solving skills

• Professional, multicultural, open and friendly working environment
• Opportunity to learn new things and develop communication and technical skills (training provided)
• Health insurance package
• Motivating salary