Global Technical Solution Architect – IP VPN / Fixed Connectivity Professional

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Employer: ALTEN Romania
Domain:
  • Telecommunication
  • Job type: full-time
    Job level: peste 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 30.07.2015
    Remote work: On-site
    Short company description

    ALTEN Romania, part of the international ALTEN Group - with a unique position as Leader in IT & Engineering Consulting, provides support for its clients’ development strategies in the fields of innovation, R&D and IT systems since 1996. The company comprises 2 divisions specialized on its core capabilities: ENGINEERING and IT. These two divisions are: ALTEN TECHNO and ALTEN IT.

    Requirements

    • Demonstrated experience in designing and delivering connectivity / LAN & WAN / Global IP VPN solutions, preferably gained in a large enterprise, multi-country and multi-product environment
    • Telecoms background and experience
    • Excellent communication and interpersonal skills – confidence and professionalism both in working with multinational project teams and with clients on various levels of the organisation, from technical audiences to senior management
    • Analytical and critical thinking; innovative problem solving capability for complex customer requirements
    • Self-starter with a clear can-do mentality, ability to work under pressure from both customers and internal stakeholders and produces solution designs that are deliverable, strong commercial acumen
    • University degree in engineering or IT
    • At least 3 years experience in dealing with large, corporate customers in a technical solution design or consultancy role
    • CCNA / CCDA certification or equivalent certification with technical knowledge of:
    - LAN Technology (Ethernet, WiFi)
    - WAN Access Technology (xDSL, Ethernet, SDH)
    - IP Networking
    - Voice Networking
    • Basic or advanced knowledge in at least one or two of the following areas:
    - Unified Communications
    - Managed Services, Cloud / Hosting
    - Security
    - Mobile Data and Connectivity
    - Switching and routing technologies
    • Excellent English skills: Level B2 (Goethe-Institute) or equivalent certification
    • Sound understanding of best practice in design methodology, Telco business processes and frameworks (eTOM and ITIL) used to delivery complex solutions
    • CCNP / CCDP certification or equivalent certification of benefit, but not essential
    • Practical experience of Alcatel and Juniper
    • German or French language skills
    • PMI or PRINCE II knowledge or certification preferred.
    • International experience desirable (working internationally and / or working with global solutions)

    Responsibilities

    • Provide technical advice & support for complex customer requirements during (Pre and Post) Sales Phase:
    - Engage with customers to understand technical requirements and underlying business drivers, supporting the Sales team and High-Level Solution designers
    - Undertake feasibility checks and design activity to validate solution delivery
    - Recommend innovative, optimum solutions with a maximum level of simplicity that meet customer requirements
    - Consolidate resource and costPlanning, assessment and implementation of change requests estimates for technical solution design
    - Sign-off High-Level Design developed by Solution Architects in Enterprise Sales / VGE
    • Develop detailed technical design that will deliver optimum solution for complex customer requirements and produce appropriate design documents:
    - Lead detailed design and system integration workshops
    - Produce design statement of work, incl. third party deliverables
    - Complete the detailed solution design in accordance with our client’s design methodology, ensuring compliance of third party design deliverables; coordinating local technical solution architects, network engineers, operations and external partners across various markets
    - Develop implementation and migration concept
    - Ensure E2E solution design incl. ability to manage solution in lifecycle (moves, changes, e.g. capacity increases)
    - Develop operating concept for final approval and execution by responsible departments
    • Coordinate technical implementation and take full responsibility for the success of technical components of international delivery projects, delivering a differentiated customer experience:
    - Provide demos and proof of concepts for customers, as required
    - Configure & manage test environments
    - Manage the configuration, installation and testing of data services
    - Closely work with third parties as well as local Technical Solution Architects (from local TES) and local Network Engineers from various markets
    - Manage external interfaces during build phase, e.g., with solution providers (Cisco, Alcatel, NCR, Dimension Data, etc.) for resolution of technical issues
    - Take Ready for Integration (RfI) decision
    - Gain technical sign-off from customer.
    • Establish professional relationships with key stakeholders and manage interfaces effectively:
    - Build professional working relationships with customers, third parties and within our client on various levels of the organization
    - Coach and support team members
    - Regularly report design / delivery status into Project Manager and effectively manage design risks and issues
    • Maintain required technical knowledge up-to-date and drive innovation:
    - Maintains industry-recognised certification for networking and/or security technologies (e.g. Cisco)
    - Keeps current on industry best practices
    - Maintain working knowledge of all technologies used within our client and ensure ability to clearly articulate the business benefits of solution portfolio
    - Maintain in-depth technical knowledge of core technologies embedded within solution (e.g. IP networking, SSL VPN, firewalls, anti-virus, encryption, etc.)
    - Identify new opportunities that can be taken to market based on observations during customer engagements

    Other info

    Role purpose: to provide the detailed technical design and develop complex customer solutions for high-profile accounts – this includes solutions from an evolving set of data products and services, but with particular emphasis on fixed connectivity incl. (global) IP VPN and unified communications. Consulting the external customer, building credibility and confidence in our client as a solutions provider. Working closely with High-Level Solution Consultants, external partners as well as local Technical Solution Architects and local Network Engineers from various markets during the Pre-Sales and Build phase to ensure that innovative solutions are developed that meet customer requirements and can be implemented with minimum business disruption; focusing on technical aspects and coordination of interfaces. Assuring development of the solution in time and at quality levels agreed with the customer, providing technical leadership and implementation support. Resolving technical problems potentially encountered by enterprise customers as they integrate with our client’s data solutions.

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