Responsabil administrativ - Piatra Neamt

About us

Global Remote Services, GRS, is the oldest and leading Independent Contact Centre provider in Romania, with ten years of experience in the Business Process Outsourcing (BPO) market.
Founded in January 2004, in Bucharest, GRS provides a broad range of multilingual and multi-channel contact center and back office services to organizations across Europe.

Global Remote Services has 3 offices in Romania, 2 in Bucharest and one, recently open, in Piatra Neamt. The company has now more than 500 employees and plans to continue its development.

Come join us!

Do you know another European language at an advanced level besides English? Let’s talk!

You don’t need previous experience because we are going to offer you all the necessary trainings. We are looking for ambitious and perseverant candidates willing to learn new skills and capabilities.

Our offices are close to the city center with easy access to the main transportation means. We value our team so we are careful to offer our employees an excellent work environment.

If you are interested in working in a challenging and constantly developing industry we will be happy to welcome you in our team!

- persoana echilibrata;
- gandire pozitiva;
- riguros, metodic, gandire analitica;
- abilitati de organizare, planificare si comunicare
- abilitati de lucru in echipa si flexibilitate;
- cunostinte excel- (cunostinte baza)
- cunostinte de limba italiana - nivel mediu
- cunostinte de limba engleza

-Sorteaza si inregistreaza corespondenta primita in registrul de intrari-iesiri (numar, data, denumirea firmei, telefon, continutul mesajului, alte informatii considerate necesare).
-Preia si directioneaza apelurile telefonice.
-Primeste persoanele din afara (potentiali angajati, clienti, parteneri de afaceri etc.
-Mentine evidenta primirii faxurilor)
-Mentine si transmite un standard de profesionalism in realizarea activitatilor.
-Respecta procedurile interne legate de utilizarea instrumentelor si a aparaturii din dotare.
-Contactarea telefonic a persoanelor selectate (sau indrumarea lor, dupa caz), pentru sustinerea interviului de angajare.
-Distribuirea beneficiilor oferite de societate angajatilor, in conformitate cu regulile impuse de acesta.