Senior Administrative Assistant

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Employer: Conduent
Domain:
  • Customer Support - Client Service
  • Administrative Assistance
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • BUCHAREST
  • Updated at: 23.05.2015
    Remote work: On-site
    Short company description

    Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

    Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

    Requirements

    • BA in Foreign Languages /Communication Studies/Business Administration in Foreign Languages
    • Excellent spoken and written English
    • Excellent administration, secretarial, communication, data management and interpersonal skills.
    • Advanced PC skills – MS Office Suite, Excel, Word, Access, Powerpoint, Outlook
    • Excellent telephone manner, with the ability to communicate at all levels
    • Proficient prioritization skills with the ability to meet deadlines
    • Ability to work independently
    • Flexibility, high levels of customer focus
    • Self-motivated and adaptable
    • Understand and communicate complex instructions

    Responsibilities

    • Answers and screens telephone calls in a professional and timely manner; takes accurate messages with a high degree of professionalism and courtesy and arranges conference calls.
    • Composes, types, and distributes professional correspondence(s), memos, E-mails and faxes, using individual initiative and as assigned.
    • Proactively establishes, and maintains highly organized filing system; files correspondence and other records for easy access and retrieval.
    • Coordinates calendars and schedules meetings, ensuring all parties are informed of and kept abreast of schedule changes.
    • Coordinates travel arrangements; completes expense reports and processes invoices; ensures that correct account codes are used and required signatures obtained.
    • Conducts research; compiles and types statistical reports; prepares presentation material.
    • Coordinates meetings including but not limited to preparing and distributing agendas and other meeting materials, reserving and preparing facilities, and recording and transcribing meeting minutes.
    • Orders and maintains supplies; coordinates equipment maintenance.
    • Performs general clerical duties including but not limited to orders/maintains supplies; coordinates equipment maintenance; filing, copying, faxing, and mailing

    Other info

    You can apply online or send your application in English directly to recruitment.ro@xerox.com with the title “Senior Administrative Assistant”.

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