Order Management Admin with Turkish

Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

If you have:

-BA degree or equivalent experience;
-Minimum 1 Year hands experience in customer service/order administration, customer facing (internal or external) IT or sales environment including close liaison with account managers and partners in a channel go to market model;
-Good interpersonal skills with a confident professional telephone manner and strong communication skills are essential;
-Proactive business account management experience, preferred;
-Strong work ethic, integrity, accountability, honesty and positive attitude.

Honeywell Scanning and Mobility is looking for a new member for joining our team!

Your responsibilities will include:

-Act as primary point of contact to accept material orders from customers via phone, fax EDI and email;
-Answer customer inquiries and effectively communicate the processes and procedures for clear understanding;
-Process customer material return requests according to standard procedures;
-Review order requests against defined set of requirements to determine compliance – this includes sell/ship/bill authority, validity of requested pricing and financial terms, delivery terms and material availability;
-Accurately enter orders into SAP system for fulfillment within a specified timeframe from receipt;
-Consistently monitor pending and open order requests to follow-up and resolve issues with inter-functional departments such as finance, pricing, schedulers, procurement buyers and sales teams;
-Initiate escalation process for problem resolution or short turnaround timeframe requests;
-Escalate issues which cannot be resolved within standard timelines to Team Lead;
-Act as liaison to Configuration Management team to identify materials which need to be added or changed in SAP and the Price Guide;
-Assess accuracy of process documentation and propose corrections;
-Support sales efforts on any special projects as directed by sales operations management;
-Utilize skills and knowledge to make recommendations that enhance existing programs, processes, systems and services;
-Attend department training for continued learning and personal development;
Any other ad-hock requests from Team Leader/Supervisor.



If you are interested in this position, hit the "Apply" button!”

Link to One Honeywell Culture video from Honeywell YouTube Channel: http://www.youtube.com/watch?v=CcMf_TFS0kA.

Link to join Honeywell’s Talent Network: http://careersathoneywell.com/en/newsletternew.

Link to career site: www.careersathoneywell.com.

Only suitable candidates will be contacted.