Customer and Sales Support Manager with German (6 Months Assignment) 010415AMV

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

Join us and work for one of the largest PC vendors in the world! Our client is a well-known multinational information technology company which provides products, technologies, software, solutions and services to consumers in all kind of sectors. Everything they do, they do to make technology more practical, usable, and valuable to their customers. Be part of a team who stares down obstacles on a daily basis!

Requirements:

- Availability to work for a determined period of time on this role – 6 months;

- Knowledge of sales support processes (quotations, configurations, specifications products);

- Good knowledge of English and German;

- High level of accuracy, attention to detail.


Competences:

- Customer focus;

- Planning / organization skills;

- Pronounced analytical skills;

- Ability to work under pressure

- Provide proactive updates of the catalogs based on reports, contracts, requirements received from sales and customers;

- Training customers on their catalogs;

- Proactive communication of the problems occurring on customer catalogs;

- Manage external users access to the customers catalog;

- Creating price offers in a timely manner in accordance with agreed service levels;

- Assures documentation, reporting and optimizations of the operational processes.