Billing Administrator (print services)

Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

Background, skills, experience and qualifications:

Strong IT skills capable of using multiple Xerox systems with training
Ability to liaise with clients – obtain data over the phone
Understanding of workflow processes and ability to change.
Attention to detail
Proactive approach and self-motivated
Good communication skills both verbal and written
Ability to build strong relationships with remote delivery organization


Role specific competencies and requirements

Primary Skillset Needs
Advanced MS Excel skills
MS Access - considered a plus;
Language competency – English needs to be excellent – verbal and written

Secondary Skillset Needs

MS Excel and Access skills an advantage

To manage and produce advanced excel worksheets related to billing data and invoice back up
To ensure all payments are validated
To manage the meter reading capture process to support billing and fleet mgmt.
Input to Xerox billing systems and liaison with central billing team to resolve queries
To manage supporting documentation for billing
To produce back up to invoice for client

You can apply online or send your application in English directly to recruitment.ro@xerox.com with the title “Billing Administrator (print services)”.