Dutch Customer Support

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Employer: Computer Generated Solutions Romania
Domain:
  • Customer Support - Client Service
  • IT Hardware
  • Telecommunication
  • Job type: full-time
    Job level: 0 - 1 years of experience
    Location:
  • BUCHAREST
  • Updated at: 09.05.2015
    Remote work: On-site
    Short company description

    Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

    #FriendsWorkingTogether

    Requirements

    � Proficient in Dutch;
    � Able to work independently and efficiently to meet deadlines;
    � Self motivated, detail-oriented and organized;
    � Experience with hardware and software issues;
    � Excellent communication (oral and written), interpersonal, organizational, and presentation skills

    Responsibilities

    � Provide client support and technical issue resolution via phone and e-mail
    � Installing and configuring computer hardware operating systems and applications;
    � Troubleshoot system and network problems and diagnosing and solving hardware/software faults;
    � Provide support, including procedural documentation;
    � Respond within agreed time limits to call-outs;
    � Work continuously on a task until completion (or referral to third parties, if appropriate);
    � Prioritise and managing many open cases at one time;
    � Establish a good working relationship with customers and other professionals

    Other info

    CGS Romania is one of the largest contact centers on the Romanian market and is listed in the first 15 best companies of this type in the world.

    As an employee of CGS Romania you will have a flexible schedule with the possibility to work full time or part time according to your availability.

    You will be attending training sessions in order to enrich your knowledge to be able to perform the job.

    We also provide an attractive package (salary, performance bonuses, food coupons and other benefits)

    In CGS Romania we appreciate performance, involvement, leadership skills, pro activity but most of all our employees. They represent the best asset of this company.

    Join our enthusiastic and dynamic team for your professional development!

    For more details please visit our site: www.cgscontactcenter.com

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