Business Requirements Analyst - Vodafone Shared Services

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

Requirements:

Education: Academic level

Experience, Skills & Competencies:
• Fluent in English (C1 or B2)
• Experience in a multinational environment
• Reliable: resilient, takes personal responsibility
• Creative mindset and problem solving
• Strong communication and decision making skills – ability to balance conflicting interests. Must be able to influence widely without line authority

Must have technical / professional qualifications:

• Unified Modelling Language
• eTOM Business Process Management framework certification & Operating Model Delivery experience.
• Qualified or 5 years plus experience in: UML, ARIS, and ITIL.
• HPQC

What we offer:
• Private medical and dental care insurance;
• Life insurance;
• Dedicated employee phone subscription;
• Special discounts for gyms and retailers;
• Project specific training;
• A youthful and multicultural working environment with dedicated professionals and great development opportunities.

Role purpose:

The EP&S organisation is primarily focused in delivering high quality products to and reach featured propositions for business customers across three strategic programmes: Enterprise Mobility, Fixed/Mobile Convergence and Machine to Machine.
The role is responsible for managing requirements across the project lifecycle, to ensure high quality solutions are delivered, in line with the business needs.
Support and maintaining the requirements repository and provide reporting relating to quality or requirements, traceability and re-usability.
Delivering high quality functional use cases to ensure the solution is met to meet the business requirements.

Key - Responsibilities:

• Cooperate and coordinate with relevant departments of the company to elicit comprehensive requirements.
• Uploading and maintaining requirements into our requirements repository.
• Develop use cases from business requirements.
• Supporting the design team in understanding the requirements.
• Producing traceability matrix reports at different stages of the project lifecycle.

Don’t miss this unique opportunity to enjoy a high challenging profile role, to progress in your career and to develop experience within a world leading and multinational organization.

Vodafone Shared Services Center is part of a Global Services Center and will cater for Vodafone operations in different countries, as well as for the Vodafone Group. Our success comes from the outstanding people that make it happen for our customers every day!
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Vodafone
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