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Software Support Specialist - with German language (m/w)
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Employer: | ATOSS Software |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 04.05.2017 |
Remote work: | On-site |
With our software products, we digitize workforce planning and workforce deployment processes in companies and thus improve the work-life balance for millions of employees worldwide. We enable companies to involve their employees in these processes and better take their wishes into account when organizing working time. In this way, we help companies work more creatively, intelligently and humanely, revolutionizing the interplay between profitability and humanity.
Requirements
Sehr gute Kenntnisse der deutschen Sprache
Bereitschaft zur Erforschung komplexer Software-und IT-Systeme
Fähigkeit mit unterschiedlichen Anwendergruppen zu kommunizieren (IT, HR)
Sie arbeiten effektiv und können Prioritäten setzen
3-5 Jahre berufliche Erfahrung in Microsoft Windows Umgebung (Linux/Unix ist von Vorteil)
Hoch professionelle technische und fachliche Betreuung unserer Bestandskunden und Partner per Telefon und Fernwartung
Dokumentation, Analyse und Bearbeitung komplexer Kundenprobleme und Anfragen
Erarbeitung und Test von entsprechenden Lösungen
Schnittstelle zwischen Benutzern und Entwicklung
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