Vendor Management Specialist with English

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Employer: Conduent
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Iasi
  • Updated at: 10.03.2015
    Remote work: On-site
    Short company description

    Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

    Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

    Requirements

    University Degree
    Purchasing, Sales or Administration experience
    Understanding of Financial Management (Invoice handling, raising Purchase Orders
    Experience of working in the contractual/legal context
    Fluent in English
    Commercial acumen
    Decision making skills
    Negotiation skills
    Time management; ability to manage multiple priorities
    Problem solving skills
    IT literate, particularly intermediate/advanced MS Excel and Database skills
    Ability to work in a multi-cultural environment
    Ability to work remotely and virtually with others
    Team player
    Work on own initiative
    Ability to grasp concepts quickly
    Able to understand the Xerox Services business and HR Shared Service offering
    Able to understand the client drivers for outsourcing

    Responsibilities

    Provides a range of support to Vendor Management Operations (VM) in the sourcing of external and internal training provision on behalf of clients, which includes: day to day contact with Client L&D/Curriculum/Programme Managers; training vendors/providers; learners; internal Xerox Services Training Administration (TA) team; Internal Accounts and Finance Department and other internal functions (e.g. HR, IT).
    The scope of this role will entail the effective delivery of ‘Managed Service’ as required by the contract and/or specific programmes/curriculums.
    This role involves the day to day processing of purchase orders, invoice management and gathering relevant data for required management information.
    Utilises a range of IT software and tools and works to standardised agreed processes.
    The candidate should be able to demonstrate a range of skills and abilities gained through experience in a similar client/supplier facing role, and able to display their ability to work under pressure in a new and evolving environment whilst meeting service level agreements.

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