Engleza - Sibiu

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Employer: Computer Generated Solutions Romania
Domain:
  • Others
  • Customer Support - Client Service
  • Sales
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Sibiu
  • Updated at: 08.03.2015
    Remote work: On-site
    Short company description

    Ca angajat CGS România vei beneficia de un program de lucru flexibil, în funcție de nevoile tale, cât și vei participa la sesiuni de formare și training-uri intensive pentru a îți îmbunătăți cunoștințele și pentru a putea să îți îndeplinești cu brio atribuțiile. Te vei alătura unei echipe entuziaste și dinamice ce te va ajuta la dezvoltarea unei cariere de succes, într-un mediu fun și interactiv, înconjurat de prieteni.

    #FriendsWorkingTogether

    Requirements

    We are in the business of helping people: we resolve customer questions, complaints and requests via telephone. Are you proficient in English ? Can you work in the afternoon and night schedule? Are you very skilled in using a computer? If so, we are glad to meet you!

    We are looking for colleagues able to meet results as requested by management and prove to be a client oriented person. If you pay attention to detail and accuracy, have problem analysis and problem-solving skills, we invite you to apply for this job.
    Experience in related fields Customer Care is desired, but not mandatory.

    Responsibilities

    - Resolve customer questions, complaints and requests via telephone.
    - Respond promptly to customer inquiries
    - Perform customer verifications
    - Manage customers' accounts
    - Offer customer support using different software applications.
    - Record details of actions taken

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