Pricing Adviser with German - Graduate Program (Job No. 1361727)

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know diverse backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

JOB REQUIREMENTS
(Knowledge, skills, experience)
• Fluent English and German knowledge
• Good communication skills (good questioning and listening skills)
• Business common sense
• Problem solving and customer facing ability


COMPETENCY REQUIREMENTS
• Customer oriented – keep customer always in mind
• Valuable individual but very good team player
• Flexibility and adaptability
• Motivated and very focused
• Strong analytical and Co-ordination skills
• Good IT knowledge
• Ability to work under pressure
• Meet agreed deadlines for action
• Deliver quality outputs

Activities & Tools

• Provide Partner assistance on Pricing related queries via email/phone for Indirect route to market (RTM)
• Proactively engage with Partners to follow up on open/unfinished requests
• Perform operational activities that lead to Quote Approval and Closure (Sales validation; Deal submission; EUV documentation; Deal Creation failure; Sales Rep assignation; Backlog Management)
• Based on the Partner queries and interaction, identify training needs and ensure its delivery (coordinate for documentation and organize sessions for Partners in collaboration with Channel AOMS)
• Acts as a first point of contact for regular, ongoing Partner queries on Pricing related matters
• Coordinates issue resolution highlighted by partners that may occur in the end –2end Sales process to ensure Partner satisfaction
• Collaborates with other functions and organizations to resolve issues (e.g., sales teams, back office) as they relate to Partner experience
• Communicates with both internal and external stakeholders at the individual contributor level


Process improvements
• Incorporate the personal experience and knowledge to improve the general processes used in day-to-day activities
• Actively search for new solutions to improve the day-to-day activity


Trainings and communication
• Attend all required training and provide feedback, information and recommendations in support of training improvements
• Assist new comers as per request in completing their mandatory training/tasks from the New Employee Orientation

Training
• May deliver or assist in delivering trainings and/or presentations on Partner Sales Support function or general business issues
• Act as team member by providing information, analysis and recommendations in support of team efforts.
• Ensure transparency of information, by properly documenting and storing on SharePoint the information of public interest.


Other responsibilities

• Ensure proper backup and handover during vacation and other absence
• Participate in the department’s activities related to policies and procedures
• Apply Control & Quality policies to ensure HP policies and audit requirements are met
• Respect HP confidentiality and private information policies by disclosing information generated within the department exclusively to authorized receivers
• Responsible for ensuring the personal conduct as in keeping with Hewlett-Packard’s standards of business conduct while representing HP.
• Responsible to care for and secure the department’s equipment under his/her ownership during the duration of his/her employment
• Support the department’s development projects with relevant data and actions
• Answer e-mails within one working day and immediately for urgent ones
• Perform additional activities assigned by managers