Project Coordinator - PMO

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Employer: Conduent
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Iasi
  • Updated at: 28.02.2015
    Remote work: On-site
    Short company description

    Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

    Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

    Requirements

    • Bachelor/Master degree in a Business Administration or Economics area related studies
    • Min 3 years of experience working with a Project Management methodology (creating a project plan with objectives, etc), especially in transition. BPO environment preferable.
    • Strong skills in MS Project and Excel
    • Client oriented, results driven and proactive, excellent team working and people management skills.
    • Fluency in English
    • Another European language (German, French, Spanish) will be an advantage
    • Excellent analytical, organization and communication skills
    • Willingness to travel and ability to work with people of different levels of the organization.

    Responsibilities

    A PMO Coordinator will work on international projects for new and existing customers within the company. This position will work closely within cross functional teams in managing project schedules (project plans) and deliverables. They will manage projects from end-to-end including initiation and planning through to the closure phase using project management methodologies and available software tools.

    As a member of the European Project Management Office (PMO) your main responsibilities are:

    • Participate in cross-functional teams engaged in new or existing projects, focused in meeting project objectives within expected dates, quality and budget. Focused on the delivery of new or existing projects.
    • Responsibility for planning, organizing, directing, schedule, controlling and delivery of HRO transition or transformation projects, prioritize in alignment with Client’s expectations and business needs.
    • Plans and directs schedules and may monitor budget/spending.
    • Collaborate to interdepartmental activities to ensure completion of the project deliverable within deadlines.
    • Meet and comply with internal procedures and policies, as well as project methodology
    • Lead team meeting and project meetings as required.
    • Organizes the interdepartmental activities ensuring completion of the project on schedule and within budget constraints.

    Other info

    You can apply online or send your application in English directly to recruitment.ro@xerox.com with the title "Project Coordinator - PMO".