Customer Service Administrator with French

Infosys Poland is a leading provider of outsourcing, consulting and technology services and one of the biggest employers from the business services sector in Poland.

Fluent English and French
Customer service experience is a must (preferably in corporate area)
Procurement background would be an advantage
Customer orientation
Excellent communication skills
Team player
SAP knowledge would be an asset

Action queries from internal and external customers regarding supplier invoices and payment status including:
o Analyzing and researching invoices in SAP system
o Logging cause and resultant actions
o Monitor open queries for resolution
Provide education and support to suppliers regarding invoice submission, non-compliance to reduce rejected and blocked invoices.
Effectively work with centralized Payment Services to facilitate processing of non-order invoices, expedited payment requests, and payment exceptions.
Assist in analyzing trends for rejections and non-compliance in order to further educate suppliers, stakeholders.
Identify areas for improvement to processes and procedures

We offer to the candidates:
Career in the multinational company
Working hours form 2:00 pm till 10:00 pm
Unique opportunity to take part in international projects and gain experience with various businesses
Set of social benefits to choose from
Salary adequate to your competencies
External and internal training programme

If you are interested in our offer, would like to develop your professional career in Infosys BPO Poland, please do not hesitate to send us your resume to:

rekrutacja_lodz@infosys.com

Only applications with the below enclosure will be accepted:

I declare my consent for the processing by Infosys BPO Poland Sp. z o.o. seated in Lodz (91-402 Łódź, ul. Pomorska 106A) and by Infosys BPO group of my personal data included in the application form and documentation connected with the Infosys BPO job offer in compliance with the Polish Law on the protection of personal data: Ustawa z dnia 29.08.1997 r o ochronie danych osobowych (t.j. Dz. U. z 2002 r. nr 101 poz. 926 ze zm.)). I also declare my consent for Infosys BPO Poland Sp. z o.o. seated in Lodz (91-402 Łódź, ul. Pomorska 106A) to entrust processing of my personal data to third persons in compliance with the Polish Law on the protection of personal data: Ustawa z dnia 29.08.1997 r o ochronie danych osobowych (t.j. Dz. U. z 2002 r. nr 101 poz. 926 ze zm.) for the purpose of current or possibly future recruitment organized by Infosys BPO Poland Sp. z o.o. seated in Lodz and Infosys BPO group. I hereby make this declaration voluntary and I state that I was informed about my rights under the Polish Law on the protection of personal data: Ustawa z dnia 29 sierpnia 1997 roku o ochronie danych osobowych (t.j. Dz. U. z 2002 r. Nr 101 poz. 926 ze zm.), especially about my right to access to my data and to correct them.