IP Storage Administrator

With over 25 years of experience on the Romanian HR market, PROHUMAN APT (former APT Resources & Services) is the one of the biggest players in the industry, a force concentration evenly deployed across different specialties. Having approximate 4000 employees (mostly higher educated) in BPO and temporary work assignments, as of 2021, PROHUMAN APT ranks in the Top 3 HR providers in Romania.

-EMC VMAX and VNX knowledge;
-EMC Celerra knowledge;
-Cisco SAN MDS Switch and Brocade SAN Switch knowledge;
-EMC DataDomain backup knowledge;
-EMC DataDomain backup knowledge;
-HDS VSP,USP-V AMS and HUS;
-ITIL knowledge;
-Understanding of IT-Service Management (example ISO20000);
-Deep understanding of SOX regulations;
-Deep understanding of security regulations;
-Fluency in English;
-Proven experience in IT Infrastructure management environments;

-Maintain the Storage environments which support all key business applications like customer care, billing, e-commerce, SAP, consumer, enterprise and cloud solutions;
-Provide best customer experience on service performance due to regular system reviews and pro-active performance and resilience improvements;
-Perform trouble shooting and problem analysis leading to fault resolution;
-Identify root cause and provide customer feedback through appropriate channels;
-Engage with the vendors to resolve issues on Storage systems;
-Assure >99.8 availability of Storage systems and provide proper support to keep service stable and within the SLA;

Company client description:
Our client is a market leader in the business segment, also the first operator in Romania included in the portfolio since 2003, integrated communications services for business customers: mobile voice and data solutions, fixed voice services that service dedicated fixed data, all with a single private network communications.