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HRS Operations Specialist 1 year contract
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Employer: | Honeywell |
Domain: |
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Job type: | full-time |
Job level: | 1 - 5 years of experience |
Location: |
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Updated at: | 17.12.2014 |
Remote work: | On-site |
Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macro trends such as safety, security, and energy. With approximately 122,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.
Requirements
Qualifications:
•University degree
•2+ years of experience in HR, Operations or Customer Relations
•Good knowledge about HR administration and legislation
•Good communications, written and oral
•Flexibility to take on additional responsibility and tasks.
•Accepts responsibility as an individual and works well within a team
•Language skills – fluency in English
•Ability to follow process instructions accurately
•Understands how different functions within his/her own organization interrelate to each other
•Good standard of ability with Microsoft Office applications
•Demonstrates excellent client care skills
•Applies attention to detail, delivers high quality outputs
•Prioritizes tasks and workload
•Ability to build relationships quickly and use this skill to ensure customers get exceptional service
•Strong team player with positive outlook
•Has a hands on approach
Honeywell is a global leader in the areas of technology and advanced manufacturing processes. In more than 70 countries around the world, about 131,000 employees develop and manufacture reliable and state-of-the-art-products in the fields of Aerospace, Transportation and Power Systems, Specialty Materials and Automation and Control Solutions.
Working within the HR Services Team, as a HRS Specialist you will work with internal & external customers, business leaders and you will be responsible of the timely delivery of the high quality customer service in line with Honeywell processes and policies.
You will be responsible to fulfill wide range of HRS operation related tasks from admin to projects according to the Service Catalogue & Service Level Agreement.
To be successful you will need to be very well organized, effective, have ideas for continuous improvement with sound project / process management skills, able to work within a virtual team and across functional organizations.
Primary responsibilities:
•Demonstrates knowledge of Human Resources processes and related systems to effectively perform responsibilities.
•Demonstrates good problem solving ability, knows when to escalate.
•Maintains data logs and customer records as required.
•Performs ad-hoc tasks as required.
•Pro-actively contributes ideas and suggestions to improve own job role.
•Data entry in various Human Resource systems and tracking tools.
•Update HR systems and internal applications with HR transactions.
•Reviews all input to ensure data is compliant with company practices.
•Ensure all client data is kept secure. Be responsible for compliance against policies and procedures regarding client data security, client data confidentiality and data.
•Researches and resolves data entry and other discrepancies.
•Receives requests from employees via the e-Mail and/or Human Resources Generalists.
•Prioritizes urgent customer requests over standard requests.
•Communicates with the customer and colleagues via face to face contact, telephone or e-mail.
•Communicates with employees to request corrective or additional data and confirm receipt of requests for processing.
•Delivers a service to the client in an effective manner.
•Analyzes output reports to ensure data has been processed accurately, address errors with employees and initiates corrective action.
•Be aware of Service Levels and work with other team members and supervisors to achieve them.
•Participates in cross-functional training to fulfill team backup responsibilities as assigned.
•Refers customers to self-service options as applicable (systems, reports, etc.).
•Completes special projects as assigned.
•Facilitates individual status and team meetings as needed.
•Participates in Team improvement activities.
•Flexible approach, willing to accept new tasks and responsibility.
•Supports and sustains a positive work environment that fosters team performance through own work and behaviour.
•Is receptive to performance feedback and works on improving own skills
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