Data Entry Clerk - With Portuguese/Greek/Arabic

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Employer: Conduent
Domain:
  • Internet - eCommerce
  • IT Software
  • Job type: full-time
    Job level: Student/Graduate
    Location:
  • Iasi
  • Updated at: 14.02.2015
    Remote work: On-site
    Short company description

    Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

    Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

    Requirements

    KNOWLEDGE & SKILLS
    English language - at least intermediate level.

    And one of the languages bellow:
    Portuguese language - intermediate level (at least)
    Greek language - intermediate level (at least)
    Arabic language - intermediate level (at least)

    Good PC Skills
    - Basic computer knowledge/technological skills- the person should be adept in using search tools (web search)browsers and also email features

    Excellent Communication Skills
    - Ability to communicate effectively and professionally with clients at all levels within the organization. Client � focused.
    - Good verbal and oral communication skills- fast and correct typing, ability to create grammatically correct responses without any spelling errors
    - The person should also know what to write while utilizing web communication, ability to manage difficult customer situations, be able to quickly recognize signals of a disgruntled customer and be able to respond without getting angry.
    First class organizational skills- Potential large volumes of data to be entered.
    Detail oriented- Data must be accurate
    Flexible and pro-active - Willing to learn new programs, tasks and skills. Ability to adapt to change, meet the changing demands of the work environment, any delays or other unexpected demands.
    Works well under pressure - Timely entry of important data. High throughput-able to work quickly, but not at the expense of accuracy
    Common Sense approach to tasks.
    Self motivated, able to work on own initiative
    Target focused.
    Good team player.

    Responsibilities

    To enter marketing data collected as a function of marketing programs.
    Data can come from: web forms, email responses, returned mail (nixies), pre/post event registration forms, telemarketing responses, specific lists provided by sales

    Benefits:
    Multinational environment
    Competitive salary
    Bonuses
    Free transportation
    Meal tickets
    Periodical, intensive and free training
    First class working conditions, latest hardware available

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