Back Office Advisor with German, Vodafone Shared Services Romania

_VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value and enhancing quality and efficiency across 28 countries, and operating from 6 locations: Albania, Egypt, Hungary, India, Romania, and the UK.

Over 26,000 highly skilled individuals are dedicated to being Vodafone Group’s partner of choice for talent, technology, and transformation. We deliver the best services across IT, Care, Business Intelligence Services, HR, Finance, Supply Chain, HR Operations, and many more. Established in 2006, _VOIS has evolved into a global, multi-functional organisation, a Centre of Excellence for Intelligent Solutions focused on adding value and delivering business outcomes for Vodafone.

_VOIS is proud to be an Equal Employment Opportunity Employer. We celebrate differences and we welcome and value diverse people and insights. We believe that being authentically human and inclusive powers our employees’ growth and enables them to create positive impact for themselves and society. We do not discriminate based upon age, colour, gender (including pregnancy, childbirth, or related medical conditions), gender identity, gender expression, and national origin, race, religion, sexual orientation, status as an individual with a disability, or other applicable legally protected characteristics.

Customer service oriented;
Good Knowledge of German language (B2/C1);
Ability to learn, seek knowledge and self-development;
Demonstrates a positive, enthusiastic, friendly attitude.

Your mission is to act as a back office interface with customers of Vodafone companies worldwide.
You will read and respond to customers’ written correspondence and resolve their inquiries.
If necessary you will provide final information to the customer (in writing).

In exchange, we offer you:

• Private medical and dental care insurance
• Life insurance
• Dedicated employee phone subscription
• Special discounts for gyms and retailers
• Project specific training
• A youthful and multicultural working environment with dedicated professionals and great development opportunities

Don’t miss this unique opportunity to enjoy a high challenging profile role, to progress in your career and to develop experience within a world leading and multinational organization.

Vodafone Shared Services Center is part of a Global Services Center and will cater for Vodafone operations in different countries, as well as for the Vodafone Group. Our success comes from the outstanding people that make it happen for our customers every day!

We’re at our best when you’re at yours!

Vodafone
Power to you