Sr. Customer Accounts Associate (Order to Cash) – Shared Services

Allianz Services is proud to serve and be part of Allianz Group, one of the world's leading insurers and asset managers. Our strong global footprint, with around 6000 employees located across eight countries and four continents, enables us to unlock the full potential towards driving a superior client experience within Allianz Group.

-5-7 years experience in related fields
-University Degree (preferably Business Administration, with major in Accounting, or Finance related)
-Fluency in English, both written and spoken
-Additional languages (in particular fluent German and/or another European language) are a plus
-Understanding of the Financial Process e.g. Procurement, Payables, Billing, Receivables Process etc.
-Previous relevant work experience in PMO and/or Finance area
-Strong conceptual and analytical skills
-Good computer skills, especially for Excel and PowerPoint
-Good communication skills
-Data acumen
-Attention to details
-Entrepreneurial orientation / attitude / self-starter, able to work independently and under pressure
-Cultural sensitivity in order to fit into a multinational project setup
-Proactive and showing initiative
-Resilient

Ordering:

-Reviews purchase orders for completeness and processes requisitions following department policy and procedure
-Check the copies of department contracts and blanket orders
-Check the asset tracking and inventory system as new hardware and software is received. Report the Re-ordering levels based on expiry

Payables:

-Review Analysts periodically for appropriate documentation for the invoices
-Check Audit Trail periodically for all invoices
-Respond to all vendor escalations and disputes
-Reconcile vendor statements, research and correct discrepancies
-Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
-Assist with other AIT Programs with Budgeting, Controlling, Forecasting & assist in month end closing activities

Handling Customer Billing:

-Respond to all Customer Billing inquiries and disputes from the Analysts
-Reconcile statements, research and correct discrepancies
-Assist in month end closing
-Maintain files and documentation thoroughly and accurately, in accordance with company policy and accepted accounting practices
-Assist with other AIT Programs with Budgeting, Controlling, Forecasting & assist in month end closing activities

Dispute Resolution (Vendors) & (Customer):

-Investigate and resolve non-conforming invoices and implement preventative actions
-Process Material Returns and Transfers
-Create one off credit or Debit Notes

Reporting (Partner Management):

-Understand and provide the inputs needed by the Partner Management Team for the various Financial reporting to be done across programs

Please note that only suitable candidates will be contacted.