Support Technician

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Employer: Comodo
Domain:
  • Customer Support - Client Service
  • Job type: full-time
    Job level: 1 - 5 years of experience
    Location:
  • Iasi
  • Updated at: 23.10.2014
    Remote work: On-site
    Short company description

    Comodo is a leading global provider of Digital Security, Identity and Trust Assurance services that include a comprehensive portfolio of High-Assurance Digital Certificates and Managed PKI solutions, eCommerce Acceleration, Authentication (Multi-Factor) and Network Vulnerability Scanning services certified for PCI Compliance reporting.

    Comodo Security Solutions, with over 15,000,000 endpoint installations of its threat prevention products, offers an extensive suite of security software and support services for businesses and consumers alike.

    Continual innovation, a core competence in PKI and a commitment to reversing the growth of Internet-crime distinguish the Comodo companies as vital players in the Internet's ongoing development. With offices in the US, UK, China, Romania, India, Turkey and Ukraine, Comodo secures and authenticates the online transactions and communications for over 200,000 business customers and millions of consumers.

    Requirements

    Knowledge:

    - Working with office software, being familiar with Internet, also working according to procedures for situation management and problem solving;
    - Windows in depth troubleshooting (error messages, improving performance, tweaking system);
    - Windows directory structure;
    - Windows registry structure;
    - File Systems (FAT and NTFS);
    - Configuring Windows Services;
    - Firewall and Anti-Virus programs usage (installation, configuration and use);
    - Windows AD, networking (basic knowledge) - ESM
    - Spoken and written English language (advanced / fluent).

    It will be a plus:

    - MCSE Certification

    Responsibilities

    What’s in it for you?

    You are part of a team of support engineers, which is responsible for the maintenance of the IT equipments of COMODO customers. This profile must be able to work independently, punctual and offer the highest quality for all technical issues.

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