Office Administrative Assistant - Sales Support

Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

•Fluency in both English and German (written and verbally).
•Advanced Microsoft Excel skills.
•Attention to detail & accuracy
•Excellent communication skills
•Excellent administrative skills
•Multitasking skills
•Positive and helpful attitude
•Working under pressure and time scales
•Team player who thrives in a fast paced environment.
•Demonstrates analytical and problem solving skills.
•Sales support experience is a plus

We are looking for an Office Administrative Assistant to join our team. The candidate will be a self starter, driven, independent thinker with commitment to quality and continuous improvement and results orientated.

Role purpose: The role is to take on the responsibility for Governance of our bookings that are logged in Salesforce for our ITO Business. The candidate will be working with both the UK and Germany Account Managers and would need to be able to read and understand all documents uploaded into Salesforce and also to be able to decipher complex cost models and have a good understanding of sales accounting.

Primary Duties and Responsibilities:
•Information data entry and query: this is required in the following systems; Forecasting, SOP, POP, Finance, Contracts Management, email.
•Constant communication: communicate quickly and effectively to resolve day to day problems arising out of the functions described above. Communication includes working with members of the all departments outlined above and includes; collaborative working on physical documents, email and telephone. The vast majority of this communication needs to be undertaken via email.
•Information reconciliation and cross checking: information is contained in different systems (with different skills and familiarity required to obtain this information) and must be cross referenced to ensure accuracy for management reporting and inter-company reporting.