Business Report Analyst

Former Xerox Customer Care Services, as well as other former Xerox Services companies, will continue its activities as Conduent, Inc. The name Conduent is inspired by the new company’s expertise in connecting clients and their constituents through seamless transactions in areas such as customer care, transportation solutions, and healthcare payer and provider services.

Conduent will continue to work as an extension of our clients’ business, enabling millions of interactions every day – such as processing toll payments or medical claims, disbursing public assistance funds or addressing a customer care concern. We will deliver these transactions at massive scale, anytime and anywhere, yet ensure each one is flawless, personalized and secure. As an independent company, we will carry forward the values and culture of innovation, diversity and integrity from Xerox along with our established expertise in transaction-intensive processes, analytics and automation to help improve the satisfaction and loyalty of your patients, commuters, consumers or employees.

Higher Vocational / University level Economics
Higher Vocational / University level Mathematics & Statistics
Applying the right data analysis methods.
Punctual and accurate work methods.
Focus required when assessing data and coordinating the activities to be implemented
Initiative
Problem analysis (identification, dissection, definition)
Expertise
Written and verbal communication skills (English)
Problem orientation (exploring, investigating)
Customer focus

The Business Report Analyst works within the Information Management & BackOffice department, hierarchically located under the Senior Manager Information Management & BackOffice.

Purpose of the position

(1) composing reports based on several source reports and / or several data sources for a Client Team

(2) proactive provision of BackOffice reports (focused on internal organization, being non-production and non-customer related) and analyses

(3) on internal or external request mapping, analyzing and debating the recent performance compared to the required performance based on statistical data and composed reports.

The Business Report Analyst performs various activities in close consultation and collaboration with one or more Client Teams (Delivery Management and Client team Management) and with the internal process and project owners.

We are looking to fill this position as soon as possible. Please apply only in the nature specified.

We thank everyone for applying, however only successful candidates will be contacted for an interview.

You can apply online or send your application in English directly to Luminita.Achirei@xerox.com with the title "Application Business Report Analyst".